Who we are
Our website address is: https://soundnexa.com
We specialize in providing professional karaoke tracks, music resources, and digital singing products for singers, musicians, and performers.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also called a hash) may be shared with the Gravatar service to check if you are using it. You can view their privacy policy here: https://automattic.com/privacy/.
Once your comment is approved, your profile picture becomes visible publicly alongside your comment.
Media
If you upload images to the website, please avoid uploading images that include embedded location data (EXIF GPS). Visitors may download and extract location data from images uploaded on the site.
Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for your convenience. These cookies will last for one year.
If you visit our login page, a temporary cookie will be set to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login details and display preferences:
- Login cookies last for 2 days
- Screen preference cookies last for 1 year
- If you select “Remember Me,” login persists for 2 weeks
If you log out, login cookies will be removed.
If you edit or publish content, an additional cookie is saved in your browser. It contains no personal data and expires after 1 day.
Embedded content from other websites
Articles or pages on this site may include embedded content such as videos, images, or music players. Embedded content behaves exactly as if you visited the external website directly.
These third-party websites may:
Track your interaction with embedded content
Collect data about you
Use cookies
Who we share your data with
We do not sell, rent, or trade your personal data.
If you request a password reset, your IP address will be included in the reset email for security purposes.
We may share limited data with:
Anti-spam or security services
Payment gateways (for processing transactions)
Email service providers (for delivering purchases and updates)
Digital Product Policy (Karaoke Packs)
All products sold on this website are digital downloads (karaoke tracks, music files, etc.).
- No physical product will be shipped
- Access is provided via download links or shared folders
- Please ensure you provide correct contact details at the time of purchase
Due to the nature of digital products, all sales are final and non-refundable unless stated otherwise.
How long we retain your data
If you leave a comment, the comment and its metadata are stored indefinitely to help us recognize and approve follow-ups automatically.
For registered users (if applicable):
Administrators can also manage this information
Personal information is stored in user profiles
Users can view, edit, or delete their data anytime (except username)
What rights you have over your data
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your personal data
Note: Some data may be retained for legal, administrative, or security purposes.
Where your data is sent
Visitor comments may be checked through automated spam detection services.
Your data may also be processed through:
Email delivery systems
Secure cloud storage
Payment gateways