Customer Help – Sound Nexa Karaoke Support
Welcome to Sound Nexa Customer Help Center.
We are here to assist singers, musicians, DJs, live performers, and karaoke lovers with all karaoke track related support.
Whether you purchased Audio Karaoke, Video Karaoke, Instrumental Tracks, or Karaoke Packs — this page will help you with downloading, extracting, using, and troubleshooting your files.
What We Provide
High Quality Audio Karaoke (.MP3) Video Karaoke with Lyrics (.MP4) Hindi & English Karaoke Tracks Instrumental Music Tracks Singer Practice Tracks Stage Performance Ready Files Digital Download Support
How to Use Karaoke Tracks for Singing
Audio Karaoke (.MP3)
- Play on mobile, laptop, or music player
- Connect with mixer or speaker system
- Use for live singing practice
Video Karaoke (.MP4)
- Includes synchronized lyrics
- Play on Smart TV, Laptop, LED Screen
- Perfect for stage shows & karaoke events
Instrumental Tracks
- Music-only tracks without guide vocals
- Useful for singers and live musicians
How to Download Your Karaoke Files
After successful payment, you will receive:
- Cloud Download Link
- ZIP / RAR Folder
- Direct Download Access
Download Steps
- Open the download link shared with you.
- Click the Download button.
- Save files to your computer or mobile.
- If files are in ZIP/RAR format, extract them first.
- Enjoy your karaoke tracks.
📦 How to Extract ZIP / RAR Files
Some karaoke packs are compressed to reduce download size.
For Computer Users
Use software like:
- WinRAR
- 7-Zip
After installation:
- Right click the downloaded ZIP/RAR file.
- Click “Extract Here” or “Extract Files”.
- Your karaoke folder will appear.
For Mobile Users
Use apps like:
- ZArchiver
- RAR App