Customer Help – Sound Nexa Karaoke Support
What We Provide 
High Quality Audio Karaoke (.MP3)
Video Karaoke with Lyrics (.MP4)
Hindi & English Karaoke Tracks
Instrumental Music Tracks Singer Practice Tracks
Stage Performance Ready Files
Digital Download Support
How to Use Karaoke Tracks for Singing 
Audio Karaoke (.MP3)
Play on mobile, laptop, or music player
Connect with mixer or speaker system Use for live singing practice
Video Karaoke (.MP4)
Includes synchronized lyrics
Play on Smart TV, Laptop, LED Screen Perfect for stage shows & karaoke events
Instrumental Tracks
Music-only tracks without guide vocals
Useful for singers and live musicians
How to Download Your Karaoke Files
After successful payment, you will receive a 
Cloud Download Link via Email.
Step 1: Check Your Email
Open the email received after payment
Click on the Cloud Download Link
Step 2: Download Your Files
Open the shared cloud folder
Important:
Always download small folders first
Downloading the main/big folder directly may cause download failure
Click on the folder or file you want
Press Download
Computer vs Mobile Download
On Computer (Recommended)
Full karaoke folder download option available
Entire bundle can be downloaded easily Make sure you have at least 150GB free space
On Mobile Full folder download option may not appear You will see single track download option only For full bundle download, use a computer or laptop
File Format & Extraction
Files will be downloaded in .ZIP / .RAR format
Large bundles may come in multiple parts
How to Extract Files First, download all parts of the file
For Computer Users
Use free software:
WinRAR 7-Zip
Steps: Right-click the downloaded file Click Extract Here or Extract Files Your karaoke folder will be ready
For Mobile Users
Use apps:
ZArchiver RAR App
Important Notes Download all parts before extracting
Missing any part may cause extraction error Ensure enough storage before downloading
Use a stable internet connection
Need Help? Email: support@soundnexa.com
Call / WhatsApp: +91 9217020092
Thank you for choosing Sound Nexa